Please browse the most frequently asked questions by our customers and you may easily find the answer to your question:
Secured Flight Passenger Data FAQ's
Q. What is Secure Flight?

Secure Flight is a program of the United States Department of Homeland Security (DHS) that streamlines the security watch list matching process. By collecting passenger data, it will improve the travel experience for all airline passengers.

Q. What Passenger data is required?

When passengers travel, they will be required to provide the following Secure Flight Passenger Data (SFPD) when making a reservation:

• Full Name as it appears on government-issued I.D that you will be traveling with.
• Date of Birth
• Gender
Redress Number (if available)

Q. What is the objective of Secure Flight Program?

• Identify known and suspected terrorists
• Prevent individuals on the No Fly List from boarding an aircraft
• Subject individuals on the Selectee List to enhanced screening to determine if they are permitted to board an aircraft
• Facilitate passenger air travel
• Protect individuals' privacy

Q. How does it help?

It is to the passenger's advantage to provide the required data elements as doing so may prevent delays or inconveniences at the airport which may differentiate you from individuals on the government watch list.

Q. What is a Redress Number?

This is a unique number the Department of Homeland Security (DHS) assigns to a passenger who have been previously identified for screening at the airports. For more information on the redress process, visit www.dhs.gov/trip.

Q. If the name printed on my boarding pass is different than what appears on my government ID, will I still be able to fly?

The name you provide when booking your travel is used to perform the watch list matching before a boarding pass is ever issued. You should ensure that the name provided when booking your travel matches the government ID that you will use when traveling.

Due to difference in boarding pass systems, boarding passes may not always display the exact name you provided when booking your travel. Differences such as the use of a middle initial instead of a full middle name or no middle name/initial at all, hyphens or apostrophes) should not cause a problem for the passenger.